Stopped in to the MasterCuts in Flagstaff Mall for a shampoo and style while on a road trip. The Stylist was not only inept at styling longer hair, the cost was $50. Unbelievable! I've had blow outs at high end salons that don't cost this much. When I expressed my...Read more
We went to Mastercuts today and were told that it would be about 30 minutes before we could expect a haircut. No problem with us. We spent some time in another store in the mall and then came back about 15 minutes later to Mastercuts. Forty minutes later we were still...Read more
I went in to get my hair trimmed because I had some split ends and wanted to gwt my layers redone. At most she should have cut off about 2 inches. Instead she cut off 6 inches and I have no clue where she put any layers in. When she was getting ready to trim my bangs...Read more
Mastercuts - I went in the salon sad and came out happy
My stylists name was Marcia. He was so joyful and put a smile on my face. I had bad experiences with this salon before but he was a lot different then the other workers. He took his time and really made sure he was doing the best of his ability. I couldn't be happier with my hair. You could tell he's passionate about his job and he did amazing.
Mastercuts - Loud music
Hairdressers speak very loudly in spanish and they also have loud spanish music,Nothing against spanish languge but while they're cutting hair it's actually quite annoying
Mastercuts - Loud Spanish music
It's quite annoying when they speak loudly only in spanish, Nothing against the spanish speaking language, but when they,re cutting your hair and talking too loud in your ears that is just disrespectful to me
Mastercuts - Will not be going back
She didn’t even wash my hair. She didn’t split it into layers to trim. The lady spent about 3 minutes on my hair and then charged me 18 dollars. I could have done what she did.
I went to the location in the Treasure Coast Mall for just a quick haircut after work. I saw there was only one employee and she had a customer with her and one immediately after that so I was well aware I would have to wait. I didn't say anything about the wait, I was...Read more
I didn't like
- How the staff treats cusomers
So i went to mastee cuts today to get highlights and mow lights. I was suoer excited. I showed many pictures of what i wanted the manager told the lady how to do it. I first sat there for 2 hours getting my lowights. Then i sat another hour while she put the bleach in...Read more
Went to the Marion, Illinois store today, showed the left the hair cut I wanted, she kept looking at it dying do u want curls like she has, the pic had no curls what so ever, need to say, the cut was absolute horrible and nothing absolutely nothing like the picture,...Read more
Yesterday i was at mastercuts and I asked if they did eyebrows. They woman said yes; and that was ok she was polite and all. When it came time for me to get my eyesbrows done i was excited because i haven't done my eyebrows in over a month just because i wanted them to...Read more
I took my two sons, 9 and 6, to mastercuts in the Spotsylvania Town Center in Fredericksburg VA and had the most terrible experience. The stylist who serviced my 9 year old left scratches on my 9 year old's neck because her clippers were so dull. And when we told...Read more
Lack of respect and open communication with me led to an awful cut and a color I did not like. Because the color was left in too long my hair has been breaking and falling out. Manager sent me the Walmart Salon to get it somewhat straightened out. One girl spoke to me...Read more
I went to Mastercuts the other day i get two different colors put in my hair blonde on top and back underneath. I got to the hair salon at noon and didn't leave until almost 3. The girl who was doing my hair seemed unsure about what she was doing at times and made me...Read more
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