Mastercuts
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Mastercuts Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mastercuts has 1.9 star rating based on 83 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient location, Mastercuts, Walk in convenience.
Cons: Untrained haircutters, How the staff treats cusomers, Customer service team.Recent recommendations regarding this business are as follows: "Avoid!", "Avoid at all costs", "Never go to mastercuts in minot", "Do not go here ever", "make sure you can print tickets bought online".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mastercuts has 1.9 star rating based on 83 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Convenient location, Mastercuts, Walk in convenience.
Cons: Untrained haircutters, How the staff treats cusomers, Customer service team.Recent recommendations regarding this business are as follows: "Avoid!", "Avoid at all costs", "Never go to mastercuts in minot", "Do not go here ever", "make sure you can print tickets bought online".
Most users ask Mastercuts for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Mastercuts Reviews
"Request Tanesha as your stylist"
Received a really really bad hair cut and the next morning went to MC at the mall and Tanesha went to the moon and back not only apologizing for a hair cut she...
"Over Charged, Lectured, and Disrespected"
The "Manager" of the Okemos MI salon, located inside of the Meridian Mall, was the epitome of unproffessional. Not only did she have horrendous hygiene, but...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Meridian, Michigan
Over Charged, Lectured, and Disrespected
The "Manager" of the Okemos MI salon, located inside of the Meridian Mall, was the epitome of unproffessional. Not only did she have horrendous hygiene, but she also over charged me, provided services I did not ask for, did not do my color the way I wanted (provided zero color consult prior to starting), but she also then took it upon herself to shout and reprimand my 6 year old daughter who did absolutely nothing wrong, other than get too close to the chair.
I was charged double what I was quoted, and had to listen to three hours of her political talk even after I told her I was uncomfortable with the subject matter. I was told, and I quote "People like you who don't talk about these issues are part of the problem."
Don't go there.
Just don't go. It isn't worth the headache or the money.
Preferred solution: Full refund
User's recommendation: Avoid!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Minot, North Dakota
Completely ruined hair. Have to shave head completely and no exaggeration
User's recommendation: Never go to mastercuts in minot
Philadelphia, Pennsylvania
I have my appointment at 11.00 and no one is here
Preferred solution: Nothing, just need to know what’s wrong with these people
Ocean Shores, Washington
Inept stylist
User's recommendation: Avoid at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Minot, North Dakota
Ruined hair
- Customer service
- Fake people
- Untrained haircutters
Preferred solution: Full refund
User's recommendation: Do not go here ever
Rochester, New York
They sold tickets on line to concert in rochester ny and can not print
User's recommendation: make sure you can print tickets bought online
Joplin, Missouri
Bad haircut
- Convenient location
- Walk in convenience
- Untrained haircutters
- Haircut
- Customer service team
Preferred solution: Full refund
Vancouver, British Columbia
I want my money back
Roseburg, Oregon
Unable to wear mask
- Well i use to like u
- Not allowed to get service
Preferred solution: Let me come into the building to get service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dhaka, Dhaka
Md manik
Joplin, Missouri
When will your salons reopen in Missouri
Bad haircut
I came in with a picture of the cut i wanted. I asked is this possible do you have some one that can do this.
I was told yes we do. The lady who did my hair was very nice actes like she new what she was doing. It is way shorter then what its supposed to be. It is choppy and lines like crazy in the back.
The sides are super high and arched. The cut looks nothing like I asked. I have never had a hair cut i disliked more or was more disappointed with. She did a good job of hiding things and the lighting was low and she never wven offered to show the back.
When i went back in to talk to a manager I was told he is gone and wont be back tell Tuesday. I went back in on Saturday. I asked so are you telling me there is no manager on duty tell Tuesday. She said yes i said well is there a corporate number i can have she said no.
I daid there is no one above your manager. Sh e said at first no and i said he is the top guy. She said well no there is a owner and corporate. I said let me have that number then and she said well i dont have that number.
I finally said you know what i will find a number my self. I am so disappointed its not funny. It looks like the girl that did my hair cut to short on one point or messed up and then just kept cutting hopping to fix it and did not know how. If you know how to do the cut then great do if not be honest say no and we dont have anyone that does.
I am much more likely to come back for different people in my family to have their hair cut or color or other service if you are honest and tell me yes we can or no we cant then i am for this.
The first is what it is suppose to look like. Last three what it looks like.
- Untrained haircutters
Preferred solution: Full refund
Received bad perm and was promised a redo. Store closed on day of appointment. Looking for a refund
- Walk in convenience
- Poor service bad product
Preferred solution: Full refund
Rude and $24 is for a cut ridiculous
- Untrained haircutters
- Worst haircut ever
Preferred solution: Full refund
Watertown, New York
Complaint
Orlando, Florida
Do not go!
About
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MasterCuts is a upbeat salon. Company is located in neighborhood mall. Mastercuts provides haircuts for whole family and offer individual approach and pricing, so customers decide what services he needs. Company offers cut, color, waxing or texturizing service. MasterCuts works with such brands as Matrix, Biolage, TIGI, Redken, Sebastian, Paul Mitchell and more. Also company sells some products from these brands. MasterCuts has its own line of products for cleanse, condition and style like texturize, define, curl, smooth, volumize, finish and shine. Company has a special MC Perks program that allows to get benefits and discounts from visiting MasterCuts salons. Gift cards are also available.
Mastercuts is ranked 86 out of 541 in Beauty Salons and Spas category
USA
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You sound like a clown, why not look like one.